PMUezy Professional Terms

External policy or terms | Version 1.0 | 2 October 2026

These Terms govern business use of PMUezy by beauty salons and their authorised personnel. The contracting provider is Managezy Ltd trading as PMUezy, incorporated in Ireland under company number 812735, at 46 Enterprise Centre, Lavery Avenue, Park West Business Park, Dublin 12, Ireland, D12 PP48. Contact support@pmuezy.com; privacy matters go to privacy@pmuezy.com.

1 Agreement and scope

The legal person or sole trader identified at registration is the Salon and contracting Professional User. The person accepting confirms authority to bind it. These Terms, the accepted subscription order, Data Processing Agreement, Community and Acceptable Use Policy, Advertising Policy where relevant, and Booking and Discovery Policy form the agreement. The Privacy Notice explains processing; accepting these Terms is not consent to optional processing. A specific written order prevails on commercial particulars, the DPA prevails on processor obligations, and mandatory law prevails in all cases.

PMUezy provides booking, communication, documentation, media, community, discovery and advertising software. It is not a treatment provider or medical adviser. The Salon contracts directly with its clients and remains responsible for treatment suitability, qualifications, licences, insurance, hygiene, safety, consent, aftercare, prices, invoices and lawful cancellation terms. PMUezy does not verify professional qualifications, identity, certificates or insurance and does not award a verification badge.

2 Accounts and authorised users

Accounts are for business use by adults aged 18 or over. Give accurate business, contact and billing details and keep them current. The Salon controls invitations and permissions for its administrators, artists and marketing personnel. Each person must use their own credentials, observe least privilege and use Professional account two factor authentication. The Salon must remove a departing worker promptly; departure does not entitle that worker to take Salon records or override client rights.

Tell us promptly about suspected unauthorised access. Do not share credentials, bypass controls, access another Salon's data, scrape personal data, upload malware or use the service unlawfully. We may restrict access proportionately under section 9. The Salon is responsible for authorised personnel acting on its behalf, without relieving PMUezy of its own obligations.

3 Subscription and trial

One monthly Professional plan costs EUR 29 plus applicable VAT. Checkout displays the tax treatment, total, trial end and first charge date before acceptance. A payment card is required for the 30 day free trial. Unless cancelled before the displayed trial end, the subscription becomes paid automatically and renews monthly until cancelled. The authorisation given at checkout permits Stripe to collect recurring charges. No charge arises merely from browsing a pricing page.

Subscriptions are purchased on the website, not through in app purchases. Stripe handles payment card details. PMUezy does not store full card numbers or CVCs; it processes subscription, transaction and billing references needed to administer the account. Maintain a valid payment method. VAT is charged only when applicable; we do not represent that a VAT registration number already exists.

You can cancel at any time through subscription settings or support@pmuezy.com. Cancellation before trial expiry prevents conversion; cancellation of a paid subscription takes effect at the end of the paid billing period. We confirm the effective date. There is no ordinary refund for unused time following your voluntary cancellation, subject to mandatory law, our breach and express refund rights elsewhere in the agreement.

After a failed payment, a 10 day grace period runs from the due date. We send payment reminders and a warning of restriction. Unless resolved, we may suspend from day 15, following the notice and reasons process below. Suspension does not by itself delete records or remove lawful access and export rights. We do not continue selling an unavailable service indefinitely; we will explain whether the account is suspended or terminated and the resulting charges.

We may change the recurring price with at least 30 days' notice on a durable medium. A change takes effect only at a renewal after that notice expires. You can cancel before it takes effect and use the balance of the existing paid term at its original price.

4 Service and professional responsibilities

We provide the service with reasonable care and skill. We may perform maintenance, provide security updates and change features for legal, security or operational reasons. We give reasonable notice of material disruption where practicable. No particular treatment outcome, volume of bookings or uninterrupted availability is promised. These statements do not remove express commitments or obligations that cannot lawfully be excluded.

Create and maintain suitable contingency arrangements for appointments and essential records. Use authorised exports securely. We remain responsible for the security, backup and other processing obligations undertaken in the DPA; a Salon's contingency arrangements do not replace those obligations.

The Salon creates its own forms. PMUezy does not supply or approve clinical questionnaires, treatment protocols or legal consent wording. Clients complete and electronically sign the forms; artists must not overwrite their answers. Corrections require a linked supplementary record or a fresh client confirmation, preserving the previous version. An electronic signature is not a guarantee of identity, clinical suitability or legally valid informed consent.

5 Data and confidentiality

For Salon client records, bookings, communications, treatment images and signed forms, the Salon is controller and PMUezy is processor under the DPA. The Salon must establish an Article 6 basis and, for health data, an applicable Article 9 condition, give its privacy information and honour individual rights. It must not assume that operating a beauty business automatically permits reliance on the healthcare exception.

PMUezy separately controls account administration, its own billing, security, direct marketing and operation of the public platform as described in the Privacy Notice. We do not use Salon health records for advertising, AI training or our own marketing. Truly anonymous statistics may be used for service improvement; pseudonymised data remains personal data.

Each party protects the other's confidential information, limits disclosure to persons who need it and are bound by confidentiality, and uses it only to perform this agreement or comply with law. This does not restrict lawful disclosures to advisers, regulators or courts, or information independently developed or legitimately public.

6 Content and intellectual property

Managezy Ltd or its licensors retain rights in the software, branding, design and source code. We grant the Salon a limited, nonexclusive, nontransferable right for its authorised users to use the service during the agreement. Mandatory rights under law are preserved.

Users and their relevant rights holders retain rights in uploaded photos, posts and templates. The Salon must secure the necessary rights from artists, photographers and depicted people; these Terms do not create ownership where none exists. The Salon grants us only the rights needed to host, reproduce, transmit, format and display content for its chosen service features, including public display of content it chooses to publish. This permission ends when the content is deleted, subject to restricted backups and lawful retention. It does not authorise PMUezy marketing use.

Personal data is not property which defeats a person's data protection rights. Public feed publication and marketing use of client media require an independently valid permission and lawful basis. Treatment documentation is not automatically public or licensed for advertising.

7 Discovery and access to data

The Booking and Discovery Policy explains location and category filtering, the ordinary alphabetical ordering and paid promotion. Paid placement is labelled Sponsored or Advertisement and may receive prominence over ordinary listings. Payment does not verify competence. No review or star rating system operates.

The Salon can access its profile, authorised client records, forms, bookings and media according to user permissions. Clients can access their own information and copies as described in the Client Terms. Individual artists cannot bulk export Salon records; authorised Salon administration can obtain an export, including during the termination window. PMUezy accesses account and service data only for the purposes stated in the Privacy Notice and DPA. Other businesses do not receive private Salon data. Advertisers receive views and clicks, not client medical records or audience lists.

There is no obligation to sell exclusively through PMUezy or to match prices offered elsewhere. We do not supply competing treatments or offer our own treatments preferential access. Paid promotion is the disclosed differentiated placement. We do not sell Salon personal data to unrelated businesses.

8 Changes to these Terms

We notify proposed changes on a durable medium at least 30 days before they take effect, and allow longer where reasonably required for technical or commercial adaptation. You may terminate before the notice expires. Changes do not operate retrospectively except as law permits or where beneficial to you. Immediate changes are limited to a legal obligation that prevents notice or an unforeseen and imminent danger relating to fraud, malware, spam, security or comparable risks where the applicable law permits. We explain the reason and scope. Changes to processing also follow the DPA.

9 Restrictions and termination

We may restrict content or features for unlawful content, infringement, privacy violations, prohibited advertising, fraud, security compromise, nonpayment or material breach. We act proportionately, consider the circumstances and use narrower restrictions where suitable. For suspension or restriction we give reasons on a durable medium before or when it takes effect, identifying relevant facts and provisions unless disclosure is legally prohibited.

For termination of the entire service by PMUezy, we normally give at least 30 days' advance reasons on a durable medium. Shorter notice is used only where applicable platform business law permits, including a legal obligation preventing continued provision, an imperative reason recognised under applicable national law, or demonstrable repeated infringements. An urgent security event may justify immediate suspension without necessarily justifying immediate permanent termination. You can clarify facts and appeal to support@pmuezy.com. An uninvolved reviewer will reconsider where practicable; if the decision is reversed we restore access without undue delay.

On termination or expiry, the Salon has 60 days of read only access and authorised export, with no new client data entry. Where direct access would be unlawful or unsafe, we arrange a lawful secure alternative export. At the end of 60 days, we delete Salon personal data from active systems, subject to the DPA and narrowly documented legal holds. Encrypted rolling backups expire within a further 30 days. Export beforehand and ensure your continuing retention duties can be met outside PMUezy.

If we end paid service for our convenience without your breach, we refund the prepaid unused period. Any accrued payment obligations and provisions needed for confidentiality, data return, rights and dispute resolution survive only as necessary.

10 Liability

Nothing in these Terms excludes or limits any liability which cannot lawfully be excluded or limited under applicable law. Liability for fraud, fraudulent misrepresentation and wilful misconduct is not excluded or capped. Statutory data subject rights and regulatory powers are unaffected.

Subject to the preceding paragraph and to the maximum extent permitted by law, PMUezy excludes liability for indirect or consequential loss; loss of profit, revenue or business; business interruption; loss of contracts or business opportunity; loss of anticipated savings; loss of goodwill or reputation; and loss or corruption of data, except where it results directly from a breach for which liability cannot lawfully be excluded or limited.

Subject to the same qualifications, PMUezy's total aggregate contractual liability arising from an event or connected series of events is limited to the fees actually paid by that Professional User to PMUezy in the 12 months immediately preceding the event giving rise to the claim, or the first event in that connected series. This provision does not override a mandatory standard of fairness or reasonableness. It does not apply to Client consumer claims under the Client Terms.

11 Law and contact

Irish law governs and, for business disputes, the courts of Ireland have jurisdiction, subject to mandatory law. English is the controlling contractual language. Contact support@pmuezy.com for complaints and notices. We will attempt a good faith resolution, without restricting access to courts or any mandatory complaint mechanism. A provision held invalid is severed only to the extent permissible; the remainder continues where legally possible. Neither party's delay in enforcing a right is a waiver. Assignment must not reduce the other party's rights; a transfer by us requires notice and continuity of the contractual and data protection obligations.

12 Switching and export assistance

Where the EU Data Act applies to this service, you may request switching to another provider or your own infrastructure, or erasure, by contacting support@pmuezy.com. We remove contractual and technical obstacles within our legal responsibilities, provide reasonable assistance and cooperate in good faith with you and your chosen provider while maintaining service continuity and security during transition. We charge no separate switching or egress fee. Ordinary subscription charges apply only as lawfully due during provision and are disclosed before switching; no early termination penalty is imposed for exercising a statutory switching right.

You may initiate switching with no more than two months' notice, and we will begin sooner where practicable. The normal transition lasts no more than 30 calendar days after the notice period. If this is technically infeasible, we explain and justify it within 14 working days of the request and specify a lawful alternative period, not exceeding seven months. You may extend transition once for a period you consider appropriate under the applicable rules. We notify you when switching is completed and the affected contract ends; where you request erasure instead, termination follows the applicable notice arrangement.

Exportable data includes your profiles, user supplied records, booking history, signed documents and versions, treatment media, relevant messages, configuration and associated metadata needed to use those records, subject to lawful retention and other people's rights. We exclude our protected source code, trade secrets and internal security data only to the extent permitted and without obstructing switching. We provide structured commonly used machine readable data and original media/PDF documents as appropriate. The exact schemas, formats, interfaces, known limits and available procedures must be supplied in the current export format register before the contract is concluded; request it from support@pmuezy.com. We do not promise compatibility with every destination application or migration of a third party's software.

After transition ends, our 60 day read only retrieval period applies and is never shorter than the statutory minimum of 30 calendar days. We erase exportable data after the retrieval period, subject to specific lawful retention and the disclosed isolated backup cycle. Where you choose immediate erasure, we follow your lawful instruction and explain the resulting loss of retrieval. A switching request does not itself authorise disclosure to an unverified destination or waive GDPR transfer safeguards.